WEBSITE CONTENT 

Information on this website is subject to change without notice.

All trademarks appearing on this website are the property of their respective owners.

The use of any of Dyonsu trademarks is strictly prohibited unless we provide consent.

Unless otherwise indicated, copyright of the information on this website is owned by or licensed to Dyonsu. This website or any portion of this website may not be reproduced, duplicated, copied or sold.

 

'PERFECT FIT GUARANTEE' 

• All garments under the 'Perfect Fit Guarantee' must be unaltered and without damage.

• For items sold online, the 7-day period of which a garment is guaranteed begins upon delivery.

• Indication of return or refund must be given within the 7-day period.

• This Guarantee does not apply to any sale or discounted item.

Returns, exchanges, credits and refunds outside of the T&C's of this guarantee are at the discretion of staff. We do endeavour to leave all customers smiling so we treat each Return, Exchange ect, on a case by case basis.

 

PRICING 

Prices online may vary from prices in store and are subject to change at any time.

 

PAYMENTS 

We accept payments via creditable  credit card from Visa, MasterCard and Paypal.

 

SECURITY 

Any personal information that you submit will be protected by our secure SSL payment gateway server. Please refer to our policy statement for more information on personal security.

As per our banks request you may be asked to provide some additional information for us to process your order. This order can include ID in the name of the sale, or a copy of the card used to make the purchase. If these items cannot be produced the money will be refunded and order not processed.

 

AUTHORITY TO LEAVE 

You may choose to leave your parcel at your front door, please ask this in the comments section upon checkout, though do note that once the parcel has been delivered the parcel is no longer our responsibility.

 

OVERSOLD ITEMS 

If any items in your order are temporarily or permanently out of stock, we will contact you to arrange a refund, exchange or credit note for those items. If the item is coming back you may decide to wait and we'll ship the item once it returns back in-stock.

 

DELIVERY OF YOUR ORDER 

Please see more information under Shipping Info.

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

 

CHANGING OF ADDRESS 

Unfortunately once an order has been processed the delivery name and address cannot be completely changed. Mistakes in spelling or suburb can be fixed, but the address and delivery name cannot completely change from order name and address for security reasons.

 

OUTSIDE OF AUSTRALIA AND REGIONAL AREAS WITHIN AUSTRALIA 

While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.

Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and taxes is the responsibility of the recipient and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.

By using our website, you accept and agree to our Privacy Policy

Your personal information will be used, according to our Privacy Policy, to process your order and keep you up to date about our products and services.